EMT Practice Test

1. Question Content...

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Question1: Which conduct stakeholder analysis technique is useful for identifying shared characteristics of a stakeholder group?

Question2: A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.
The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.
After the BA completed the initial analysis, the information is reviewed with leadership. At this point in the project, what will the BA be presenting?

Question3: You are the business analyst for your organization. Your current project is using a plan-driven approach for the requirements, business analysis, and monitoring. Which one of the following statements best describes the plan-driven approach to business analysis planning and monitoring?

Question4: Due to the complexity of a project the project board a concerned that the business analyst (BA) will not be able to ensure all requirements are verified. What toed can the BA present to the project board to mitigate their concern?

Question5: You are the business analyst for your organization and are working with Ralph who is also a business analyst at your company. You have moved one of the requirements higher in the prioritization of the requirements because it is needed to be implemented before some of the more important requirements are done. Ralph disagrees with your placement of the requirement because you are to rank the requirements based on their level of difficulty. Who is correct and why?

Question6: You and Tom are writing the solution scope for a new project in your organization. You need to create a method to define what solution will and will not provide for the organization.
What technique can you and Tom use to establish appropriate boundaries for the solution?

Question7: You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process. What is a stakeholder map?

Question8: What requirements elicitation technique examines the available information, documentation, records, and history of a solution, organization, or cause to identify relevant information to the current business analysis duties?

Question9: What business analysis process ensures that requirements specifications and models meet the necessary standard of quality to allow them to be used effectively to guide further work?

Question10: Which of the following processes includes tasks and roles, risk categories, schedules for risk management activities, definitions of probability and impact, and the stakeholders' tolerances?

Question11: Gina has been asked to provide decision analysis for her solution scope. Which one of the following best describes the decision analysis technique?

Question12: An automobile manufacturer is undertaking a project intended to modify or replace the company's current timekeeping system. Negative employee reaction to change follows as word of the proposed solution spreads throughout the company. What could a business analyst (BA) do to prevent or reduce employee discontent?

Question13: A big construction company has grown into a group of 17 companies spread across the country. The rationale behind forming the group was to become more competitive in bidding for federal and regional government contracts. Another reason was to increase consolidated profitability by lowering the cost of materials and using combined assets more efficiently. Disjointed technological capabilities of the individual companies impede gathering the data needed to make decisions on both handling materials and allocating the resources.
What improvement opportunity does this represent?

Question14: A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.
The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.
What has the BA evaluated to help determine value of the project?

Question15: A large company has thousands of geographically dispersed employees and dozens of IT systems. Multiple business analysts (BAs) work in parallel on various requirements with different stakeholders. When considered in isolation, the requirements look meaningful and valuable to those who approved them. However, when it comes to implementation, some of the requirements appear to be contradicting each other. A lead BA recognizes that adding some traceability information would help uncover such conflicts early in the process.
To what should the BA trace the requirements?

Question16: You are the business analyst for your organization and are currently with several key stakeholders as part of the determination of which business analysis approach is most appropriate for the current project. Which one of the following is not a stakeholder that is considered when completing the business analysis planning and monitoring task to determine a business analysis approach?

Question17: Company A is a nation-wide leader in commercial demolition. Having just celebrated its 100th year of operations, the company decided to begin doing work internationally. The current system used for reporting company finances is unable to keep pace with the potential demands of doing work in geographically dispersed locations. Therefore, the company decided to replace its client-based Profit & Loss (P&L) reporting system with a more robust, web-based system. This will ensure transparency across the organization and enable better decision making.
The business analyst (BA) at Company A has recently completed several rounds of elicitation to determine the requirements for the new, web-based system. Over 1250 requirements were elicited. An initial Requirements Traceability Matrix (RTM) has been drafted, and a subset of the RTM can be seen below:

The BA is working on identifying additional improvement opportunities based on these requirements. Which of the following improvement opportunities is reflected in Requirement ID NFP0002?

Question18: ____ is a process to determine the completeness of the project work and to gain the customer's acceptance to move the project forward.

Question19: A bank moves currency from the main office to the branches daily for operational use. To avoid paying overnight interest, the branches return the currency at the end of the business day. The bank requires a new inventory management system to account for the whereabouts of the cash at all times. A software provider has proposed a heavily customized version of their standard inventory management software. As the project progresses, the business analyst (BA) identifies a number of subtleties that would suggest a fully made to order solution may be a better option for the bank. What inputs does the BA need to perform the analysis?

Question20: Which of the following roles approves the project scope statement, phase gate reviews, solution validations, scope changes, and project success criteria?

Question21: After determining that the enterprise culture was the driving force behind recent solution change decisions, a business analyst (BA) has decided to conduct an enterprise-wide cultural assessment. What information can the BA expect to learn from the results?

Question22: Which one of the following is an example of a non-negotiable demand by a stakeholder during the requirements prioritization session?

Question23: You are creating the solution scope for an identified problem in your organization. You are working with several stakeholders during this process including the domain subject matter expert, the implementation subject matter expert, the project manager, and the sponsor. Which of these stakeholders will be responsible for writing the project scope?

Question24: You are the business analyst for your organization and are working on prioritizing the project requirements. Management has asked you to prioritize the requirements based on the cost-benefit analysis for the requirements' value to the organization. What basis for prioritization are you using in this instance?

Question25: Which of the following requirement attributes lacks any ambiguous characteristics?

Question26: You are the business analyst for your organization and are leading a presentation about an identified problem.
This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders. Which type of learner learns best through the presentation of models?

Question27: A business analyst (BA) is assigned to a project which has two main stakeholders: a highly regulated government agency and a less formal private company. To select the business analysis approach, the BA mi!
conduct a meeting with representatives from each entity to decide on the level of formally needed for requirements and design specifications. During the meeting, what should the BA's strategy be?

Question28: Your organization completes software development for other companies as its core business. Management would like to streamline the requirements gathering processes as many of the projects your company do are similar in nature.
What approach could you as a business analyst do to help streamline the requirements gathering process for your organization?

Question29: Which of the following is a procurement document?

Question30: In a risk assessment exercise of a software implementation program, the business analyst (BA) has successfully computed the probability of occurrence (POC) and the cost of impact for each of the identified risks as follows:

Which of the following will have the highest negative impact to value?

Question31: Which of the following document is created first after project is awarded and statement of work is handed over to the project manager?

Question32: Which of the following defines how the project will be estimated, budgeted, and how changes to cost will be managed?

Question33: You need to identify assumptions as part of the assessment of capability gaps. Which of the following is an example of an assumption?

Question34: A business analyst (BA) on a project is in the process of validating requirements and finds that there is a high degree of uncertainty related to one of the assumptions being true. The BA adds the assumption to the risk register and performs a full risk analysis to handle this situation. What type of strategy is in place if the organization is risk-averse?

Question35: Which of the following processes is used by organizations to set the risk tolerance, identify the potential risks, and prioritize the tolerance for risk?

Question36: You are completing the requirements for vendor selection and need to create a procurement form that will ask the vendor to provide only a price for commercial-off-the-shelf solution. What type of procurement form will you need to provide to the vendor?

Question37: What requirements elicitation involves carefully selected stakeholders and subject matter experts for a short, intensive period (usually for one to a few days) to define and document the requirements for a solution?

Question38: You have completed the requirements documentation and the stakeholders have signed off on the requirements. Now the requirements are advancing into a project as your organization has chartered a project based on the identified requirements. What stakeholder is now responsible for assessing the solution scope to determine the project scope?

Question39: A business analyst (BA) is tasked with developing a business analysis plan and must decide the best approach to use. Which of the following factors would drive the decision towards an adaptive approach?

Question40: Which of the following directs the improvement efforts to those areas that will have the biggest impact?

Question41: The business analyst (BA) has been tasked with assessing and recommending the best solution that fits an organization's need for a new third-party sales tool.
What technique would be used for identifying suitable options?

Question42: Which of the following is the comparison of planned project results with actual project results?

Question43: The business analyst (BA) works in a global company and the majority of stakeholders are located in different countries. The BA already explained the core requirements during the initial meetings. However, due to the time zone differences it has been cumbersome to organize further meetings. What method should the BA use so the stakeholders can review the document before final approval?

Question44: When an organization is using a change-driven approach to business analysis, how are communications managed?

Question45: Mark is the business analyst for his organization. Mark and his business analysis team have used the whiteboard to record the documentation as the result of requirements elicitation.
What must be done with this information if Mark uses a whiteboard?

Question46: A business analyst (BA) was tasked with eliciting requirements for a new product scheduling system. The BA interviewed and discussed the requirements with the manager and supervisor. The requirements were written and approved by both the supervisor and manager. Which stakeholders were missed in the requirements?

Question47: You are the business analyst for your organization and have many solutions available to an identified problem.
You would like a way to quickly and fairly determine which solution is the best choice for your organization.
Which of the following approaches would allow you to determine the top-rated solutions for your organization?

Question48: After determining mat the enterprise culture was the driving force behind recent solution change decisions a business analyst (BA) has decided to conduct an enterprise-wide cultural assessment. What information can the 8A expect to learn from the results?

Question49: You are the business analyst for your organization and are leading a presentation about an identified problem. This presentation will help the stakeholders to understand the problem and it will help you when you begin to elicit requirements from the stakeholders. Which type of learner learns best through the presentation of models?

Question50: An organization is trying to streamline its current processes to improve performance and reduce costs. A business analyst (BA) conducted a process improvement workshop and identified the following issues as the top three items to be addressed:
1. There are multiple teams to define systems, functionality, and content. In many instances multiple teams are defining the same functionalities while other functionalities are not being defined at all, leading to unclear understanding of business requirements.
2. Product specification forms are published each year. A comparison tool is used to evaluate specification between yearly releases, but does not adequately identify changes between versions and needs to be improved.
3. Training consists of a new team member shadowing a seasoned team member. There are not written training materials for formal training sources therefore training is inconsistent and not meeting the needs of the organization.
The BA learns that formal training programs are not often devised for teams as small and diverse as this team, but still believes it is a viable solution to the training need. What type of analysis would help the BA gain approval to proceed with creating this type of training program for this team?

Question51: As a milestone is reached, the project is funded for enough capital to reach the next milestone. This approach is called .

Question52: You are the business analyst for a large, complex solution and you are working with the stakeholders to determine the prioritization of the requirements. You would like to use the decision analysis to determine the best decision for the requirements outcome. You must know four things as part of decision analysis. Which one of the following will not help you with this approach to the requirements prioritization process?

Question53: Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition.
What business analysis approach is Sally and her business analysis team using?

Question54: Sally is the business analyst for her organization. Sally and her business analysis team is currently using a business analysis approach to determine what the competition of her organization is offering prospective clients. She is trying to identify solutions to increase revenue by remaining competitive with the competition.
What business analysis approach is Sally and her business analysis team using?

Question55: You are the business analyst for your organization and are working with Sally, a project manager, for your organization. You and Sally are determining the cost of the labor, materials, equipment, and facilities in order to achieve the different solutions that have been proposed for an identified problem. What is this process called?

Question56: Which of the following reports is generated whenever the project is slipping off the project schedule and includes an of the problem?

Question57: Which of the following is NOT a component of an entity relationship diagram?

Question58: An online stock trading system is under implementation.
Which of the following events can be considered as a trigger for re-prioritization?

Question59: You are the business analyst for your organization and are working with Ralph who is also a business analyst at your company. You have moved one of the requirements higher in the prioritization of the requirements because it is needed to be implemented before some of the more important requirements are done. Ralph disagrees with your placement of the requirement because you are to rank the requirements based on their level of difficulty. Who is correct and why?

Question60: What element of the plan business analysis process affects the business analysis duties that need to be performed?

Question61: Which of the following processes is must at the end of each project phase to determine the completeness of the project work and to gain the customer's acceptance to move the project forward?

Question62: Which of the following can be an effective tool during quality control to help determine the how the problem occurred?

Question63: Which of the following are directed conversations for gathering ideas, opinions about a product, service, problem, or opportunity?

Question64: You are the business analyst for your organization. Management has asked you to create a plan that will define the proposed structure and schedule for communicating the business analysis activities to the appropriate stakeholders. What plan does management want you to create?

Question65: The creative thinking process has three values to determine the effectiveness of the process.
Which one of the following is not a measurement of effective creative thinking?

Question66: A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a 75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
*All the business processes are at their maximum capacity in terms of the current number of transactions.
*Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.

If an additional recommendation to reduce Verification Rejects by 50% were to be introduced into the mortgage origination process, what is the potential success rate of the mortgage origination process?

Question67: You are the business analyst for your organization. Management has asked that in the business case you're creating that you also include the projected costs and benefits to be realized and how those and benefits will be assessed and evaluated.
What term matches management's request?

Question68: Ben is the business analyst for his organization. Ben is currently working on a solution to improve a laser printer. He has taken the laser printer apart, identified each component, and documented each component's purpose. What type of requirements organization is Ben doing in this scenario?

Question69: You are the business analyst for your organization and are coaching Roberta on how business analysis works.
Roberta is confused about what a business analysis methodology is during the business analysis planning and monitoring phase of the business analysis duties. What is a methodology?

Question70: Which of the following techniques is used to divide a project into controllable parts?

Question71: A company with a big information technology (IT) department has hired a lead business analyst (BA) to enhance its business analysis practices. The lead BA discovers that sponsors are not satisfied with project outcomes. Developers complain about incomplete, ambiguous, and changing requirements. All stakeholders, including project managers, are blaming long cycles of analysis for the delays. The business analysts, in turn, feel overwhelmed with the number of projects and frustrated by the lack of collaboration from reviewers of their deliverables. All of the evidence is anecdotal and none of the groups could strongly substantiate their options.
The lead BA wants the BAs to report anticipated and actual completion dates for their deliverables, as well as the time spent on planned and unplanned activities. What is the lead BA trying to do by analyzing the results of such measurements?

Question72: Which of the following defines the deliverable the customer is expecting?

Question73: Which of the following statements best describes the purpose of the confirm elicitation results process?

Question74: What element of the plan business analysis process affects the business analysis duties that need to be performed?

Question75: In performing the task of planning for business analysis governance for a software implementation project, the business analyst (BA) recommends that prioritization of requirements be done based on the amount of work that the project team is capable of delivering in a given period of time.
Which of the following techniques is the BA recommending?

Question76: All of the following stakeholders participate in the prioritization of requirements except for which one?

Question77: Which of the following defines how the project scope should be created, executed, monitored and controlled, and then validated?

Question78: The requirements elicitation process requires that the business analyst and team prepare for the requirements elicitation activities. There are three specific inputs that the business analyst will need in preparing for the requirements elicitation. Which of the following is NOT one of the three inputs the business analyst will use as he prepares for requirements elicitation?

Question79: Which of the following is a graphical representation of roles and responsibilities of different project team members?

Question80: Which of the following communicates from the program-level perspective - a clear understanding and statement of the technical objectives and the end products, services, or results of the work to be performed?

Question81: A national branch of a global company is struggling to improve business processes of its Public and Government Affairs (PGA) department. To work with external stakeholders effectively, PGA employees need to collect, manage, and exchange a vast amount of information. Complex cases involve collaboration of many employees from different departments. The ability to share information and to coordinate corresponding activities is crucial for the company's growth plans. Their current tools and practices do not serve the purpose well. The existing system, which was deployed a couple of years ago, has only a few active users. The majority of PGA employees avoid using it because the system is hard to use and lacks needed functionality. Consequently, available information is mostly unstructured and stored either locally or on a shared network drive. Some of the information exists only in a paper form.
The branch's PGA head, who sponsors the project, wants to implement a configurable solution that two other branches successfully deployed several months ago. Both deployments were done by three solution consultants, who will be available to assist in the project. They will be responsible for tailoring the solution to PGA needs, as well as for training the PGA staff. With their help, the sponsor plans to complete the project in approximately three months.
The solution consultants reside in another country 7 hours ahead of the rest of the project team. They will be available part-time, but are planning two one-week long trips to the PGA central office to conduct initial training and to participate in the final deployment of the system into production. The consultants, in turn, expect a business analyst (BA) to assist in collecting necessary data and defining customization requirements.
The solution consultants have composed a set of as-is solution documents. A spreadsheet contains a catalog of brief definitions of all requirements with priorities assigned to them. A separate document explains data models and user interfaces. For the new and changed requirements, the BA wants to capture additional attributes such as the source, reason, complexity, and priority of change. Some of these requirements can be reused in other work.
How should information for these requirements be managed?

Question82: You are the business analyst for your organization and are trying to determine the best solution for an identified problem. You have determined that you could create a software solution using inhouse resources for $65,000 and with an ongoing support of $5,600 per month. A vendor offers you a quote that they can create the software for $49,000 with an ongoing support of $6,100 per month.
Which solution should you choose?

Question83: A business analyst (BA) is planning for an upcoming solution based on a signed contract with a client but has learned that one of the key subject matter experts is unavailable during the first half of the business analysis phase. The project has a tight timeline and firm deadline that is part of the contract. There are no substitutes for the key subject matter expert.
How should the BA proceed?

Question84: Before investing further in the project, a customer and the key stakeholders of the project want to be able to visualize the final product. Which elicitation technique should the business analyst (BA) select?

Question85: You are coaching Marcy, a new business analyst for your organization, on business analysis processes. Marcy is concerned about the define solution scope process, especially the implementation approach element.
Which of the following statements best defines the implementation approach element for Marcy?

Question86: Which stakeholder must approve the business analysis approach to ensure that the business analysis approach is compatible with the other project activities?

Question87: A team of business analysts (BAs) were assigned to review an enhancement request that would involve changes in a stockroom and the inventory of products. The changes will impact several groups of people and the amount of savings is in excess of $1 million dollars. The recommended process improvement will be presented to management for approval.
What should the team do first?

Question88: A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.
The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.
What has the BA evaluated to help determine value of the project?

Question89: A software development company is in the process of creating a new product for their customer base. It has been several years since such a project has been initiated and the organization has created a new team to own and develop the product. The project team will be evaluated by the successful adoption of the product, which will be developed over the next 12 months.
The team's business analyst (BA) has analyzed the current state in partnership with the product owner and has been meeting with senior management to identify the goals that need to be attained. A broad view of the business has been analyzed in order to have an understanding of how the company is currently providing value to its customer base.
After the BA completed the initial analysis, the information is reviewed with leadership. At this point in the project, what will the BA be presenting?

Question90: The business process model is also known as.

Question91: A software company has won a contract to implement its product for a client. As part of the implementation work, a business analyst (BA) is asked to compile information about the other client applications that will integrate with the new system and provide the information graphically. To establish the boundaries of the new system, the business leaders need to know the interfacing client applications and the type of information that will be exchanged between the existing and new systems.
Which type of diagram should the BA use?

Question92: The stakeholder of a new product that is in early adaptive development has requested a change to an approved feature. How should the business analyst (BA) handle this change?

Question93: Which of the following diagrams is used to display sensitivity analysis data?

Question94: Which of the following is a method of displaying the timelines of all the various subtasks that are involved in any project?

Question95: A business analyst (BA) is outlining who should participate in an upcoming requirements elicitation meeting.
From whom should the BA obtain approval before selecting the participants?

Question96: A business analyst (BA) on a project is in the process of validating requirements and finds that there is a high degree of uncertainty related 10 one of the assumptions being true. The BA adds the assumption to the risk register and performs a fun risk analysis to handle this situation. What type of strategy is in place if the organization is risk-averse?

Question97: In risk analysis, which of the following can be identified as a consequence of a disaster?

Question98: What does the T in SWOT analysis mean?

Question99: When is stakeholder analysis performed?

Question100: Which solution scope technique can help the business analyst understand the scope of the work by breaking down the scope into smaller work products?

Question101: A sports wristwatch product manufacturer wants to add a blood sugar monitoring toolkit to the watch. Market research has confirmed that the most profitable segment of the manufacturer's target customer is looking for this feature. The business analyst (BA) worked with the product owner to finalize the set of requirements and design options and then defined multiple approaches for implementing the feature. At this point, the solutions' team agreed that they were unable to accurately assess the merits of each of the proposed solutions.
What is the possible reason?

Question102: When is stakeholder analysis performed?

Question103: A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.

If an additional recommendation to reduce Verification Rejects by 50% were to be introduced into the mortgage origination process, what is the potential success rate of the mortgage origination process?

Question104: Which of the following diagrams is used to display sensitivity analysis data?

Question105: You are the business analyst for your organization. Management has asked that you create a stakeholder map as part of the conduct stakeholder analysis process.
What is a stakeholder map?

Question106: Which of the following defines how the project will be estimated, budgeted, and how changes to cost will be managed?

Question107: An organization implements a solution to increase the efficiency of its internal processes. The business analyst (BA) felt that the success of the solution is tied to the organizational structure and confirmed that the solution conforms to the organizational hierarchy. After the solution rolled out, the solution was not widely adopted among stakeholders and some features were not being utilized.
Which aspect of the organizational structure did the BA fail to consider?

Question108: A non-profit utility company has 900 employees, a majority of whom are hourly employees and must track their time using a paper-based process. A few years ago the Director of Human Resources purchased a software system to eliminate the current paper-based time reporting process. No requirements specific to the utility company were defined prior to the purchase. A team was formed to implement the software. During implementation process, the team discovered the software lacked functionality and was not robust enough to support the general ledger requirements. The company stopped the effort and incurred a $500,000 USD loss on the cost of the software.
This year, the Director of Finance requested that a team investigate the current paper-based time reporting process and recommend solutions. The Director of Finance feels that the Director of Human Resources must be involved as a critical stakeholder. The Director of Human Resources is still bitter about the last effort because the process 'stopped'.
Which of the following is included in performing a stakeholder analysis?

Question109: Your organization needs to adapt to the change economy, new technologies, and an increase in competition in order to survive. They've asked you to complete a business analysis approach that will help them change their organizational policies in order to achieve their goals and objectives.
What business analysis technique has this organization asked you to complete?

Question110: You are the business analyst for a new project. Part of this project is for the project team to manually install new workstations through the company's campus. Based on your research you have determined that the project team can install 25 new workstations per hour. Since there is a fixed amount of time that these workstations need to be installed you are considering adding additional labor for the implementation. You are also considering to adjust the prioritization of the project requirements based on the amount of workstations the project team can install per hour.
What does the 25 workstations per hour represent in this scenario?

Question111: You are the business analyst for your organization and are preparing to complete the allocate requirements process. This process assigns stakeholder and solution requirements to solution components and to releases. One of the elements of this process is solution components.
All of the following are solution components except for which one?

Question112: Which of the following displays the relative importance of the defects?

Question113: You are creating a model that shows how data moves through a system. Each function that modifies the data in any manner is identified, decomposed to smaller levels, and the system is completely described from start to storage. What type of a modeling technique are you using in this scenario?

Question114: During a retrospective, the project team agrees the way they organized the user stories during the first sprint could be improved. The business analyst (BA) plans to make the stones more accessible going forward. Which of the following will the BA update?

Question115: What two factors must the business analyst consider when conducting stakeholder analysis?

Question116: Nancy has asked you to trace a particular requirement for her.
What does 'to trace a requirement' mean?

Question117: There are four inputs to the plan business analysis activities. Which one of the following is not an input to the plan business analysis activities process?

Question118: A business analyst (BA) has engaged various groups from across the organization to define the business opportunity a potential project will address. The BA must consolidate the information collected from the groups.
The BA should ensure the business needs __________.

Question119: You are the business analyst for your organization and you are completing the verify requirements process.
There are eight characteristics each requirements should have: cohesive, complete, consistent, correct, and feasible. Which one of the following four is not a characteristic of a requirement?

Question120: A company that specialized in manufacturing vending machines for books has been in business for 10 years.
As the e-book and online retailing grow, the company perceived that a change is required to respond to the new emerging market forces. However, the change should focus on reusability as much as possible to reduce expenses. After analyzing the current state with the business subject matter experts, the business analyst (BA) proposed investing in a new business line of vending machines that sell pay per use mobile device phone fast charging stations.
Due to the urgency of this change, the BA was asked to finalize requirements elicitation in the shortest possible time.
Customers who want to utilize the pay per use mobile device fast charging stations may choose one of two features: fully charged (F1) or partially charged (F2). If partially charged is selected, the customer needs to specify their charging needs.
What is the relationship between Fl and F2?

Question121: When do change requests generally increase in a project?

Question122: You are the business analyst for the NGQ Company. Management is concerned that their company is not able to meet an identified business need with their current existing structure, people, processes and technology.
They've asked you to complete an analysis of their organization's ability to meet the identified business need.
What business analysis process are you completing for your organization?

Question123: An insurance company wants to increase sales by 15% and customer retention by 10% within 1 calendar year.
Various strategies to achieve this were considered and a restructure to the existing pricing model is selected to help achieve these goals.
A business analyst (BA) works with stakeholders such as actuaries, product specialists, sales staff, risk managers, and underwriters who agree to applying varying levels of discounts to customers based on:
*Total annual premium the customer has with the company (Financial worth)
*Time with the insurance company (Loyalty)
Various financial models are considered but the stakeholders agree that an initial applicable discount is determined based on the customer's overall premium:

The percentage of the maximum possible discount available to the customer is adjusted based on time with the company:

Which technique would the BA use to validate the desired outcomes?

Question124: You are the business analyst for the TGH Organization and are determining if you should buy or build a solution for your company. You have determined that you can create the in-house solution for $78,000 with a monthly support cost of $8,765. A vendor can create the solution for $61,000 with a monthly support costs of $7,990. How long will it take your company to break even if you choose the internal solution versus the vendor's solution?

Question125: Which of the following inputs of Monitor and Control Risks acquires information from performance measurements and evaluates it to provide variance analysis and forecasting?

Question126: Which of the following is the best definition of the business rules analysis?

Question127: Manufacturer 0 has received a merger proposal from Manufacturer K There is concern among the senior management of Manufacturer O that regulations could shift in the future, prompting Manufacturer K to move headquarters elsewhere and close operations at the current Manufacturer O site. In assessing the proposal limitations and as part of identifying enterprise limitations, a culture assessment is completed. As part of this work, what else would the BA perform?

Question128: You are the business analyst for your organization and are working on prioritizing requirements.
What plan should guide you through this process?

Question129: Most users of a pilot application have experienced more efficient processing compared to the old system. However, the business analyst (BA) has observed that a few people took much longer to complete the process. The system event log shows that those users encountered errors when they attempted to sign on.
Which of the following would the BA recommend to improve overall performance?

Question130: Which of the following is the process of identifying and assessing factors that may jeopardize the success of a project or the achievement of a goal?

Question131: You are the business analyst for your organization and preparing to complete the requirements elicitation activities. Your manager wants to know when the requirements elicitation process will be completed. Which of the following responses best describes the nature of the requirements elicitation process?

Question132: What does the T in SWOT analysis mean?

Question133: Which of the following types of charts shows which resources are needed in the project and allows you to group the resources by project phase or other attributes?

Question134: A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a 75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.

If the financial institution always works at full capacity month to month and the new success rate continues to remain the same after implementing the BA's recommendation, what is the average number of successes per month for the mortgage closure process, if the current process capability were increased by 50%?

Question135: A popular department store chain wants to make computer upgrades as well as conduct a major remodeling effort to increase revenue to all their 100 stores over the next 2 years. The remodeling will occur in two phases. The two phases are required at each store and can be completed in any order, but each phase must be fully completed before the next phase can begin. Phase 1 will take approximately 32 weeks and will not require a store to be temporarily closed. Phase 2 will take approximately 20 weeks and will require a store to be temporarily closed.
In order to keep inventory level and total revenue for the department store chain at an operational level, 75% of the stores must remain open to the public at all times. Against the board of director's advice, the Chief Executive Officer (CEO) made a decision to start and complete the top 25 revenue-producing stores in the first year to get those stores remodeled and fully operational.
A business analyst (BA) has been brought in to help with planning the project and gathering requirements.
What activity should the BA do to determine which stores will be the first to start the renovations?

Question136: A business analyst (BA) is working on a payment system (PS) implementation. A set of systems which should interact with a new system has been identified. The business analyst defined that a user with role of "Supervisor" in the PS must pass a two-factor authentication before an execution of the functions: "Change system parameters" and "Set up new supervisor." A user must have the role of "Supervisor" to use the standard functions "Send mail notification" or "Send SMS notification".
The BA defined the following use cases:
* "Change system parameters"
* "Setup new supervisor"
* "Send mail notification"
* "Send SMS notification"
* "Send notification"
* "Pass a two-factor authentication"
The BA wants to create a Use Case diagram.
What standard relationship should be defined between "Change system parameters", "Setup new supervisor" and "Pass a two-factor authentication"?

Question137: What does the T in SWOT analysis mean?

Question138: Which of the following is the process of defining and analyzing the dangers to individuals, businesses, and government agencies posed by potential natural and human-caused adverse events?

Question139: You are the business analyst for the NGQ Company. Management is concerned that their company is not able to meet an identified business need with their current existing structure, people, processes and technology. They've asked you to complete an analysis of their organization's ability to meet the identified business need. What business analysis process are you completing for your organization?

Question140: Gary is the business analyst for his organization. He has realized that he has overlooked a key group of stakeholders during the conduct stakeholder analysis process. What is the danger in overlooking a key set of stakeholders?

Question141: Fred's organization is using a plan-driven approach for the business analysis deliverables. In this approach how will the requirements be captured?

Question142: A major manufacturer of popular beverages has appointed a local distributor to serve a specific territory. The demand for the beverages has a pronounced seasonal pattern. The distributor performs well overall, but is repeatedly unable to keep up with fulfilling many customer orders during peak demand periods. The distributor's current delivery capability is stretched to deliver 60 tons of merchandise per day whereas the season's peak demand periods need a daily delivery capability of up to 100 tons.
The distributor is under pressure to fully meet the year-round market demand in order to stay in business. The distributor's management wants to identify and consider more cost-effective options as resorting to adding more trucks and drivers would not be economically feasible.
A business analyst (BA) has spent several days observing and measuring the warehouse activities to understand the situation and to gain insights into possible solutions. The delivery workflow is a four-step process: (1) picking the orders and assembling them on trays, (2) bringing the trays to the loading bay, (3) loading the orders into trucks, and (4) delivering the orders to customers. As the following table illustrates, overall performance depends is dependent on five major resources: (1) the workers who pick the orders and load them into trucks, (2) the tallyers who check the orders, (3) the drivers, (4) the trucks, and (5) eight loading bays (LBs).

Each truck can only make two trips a day. The BA has noticed that only 30% of trips have their orders available for loading when a truck arrives. Otherwise the truck has to wait one extra hour until the orders are picked and brought to the loading bay.
If trucks are the only constraint, approximately how many hours are lost due to this downtime?

Question143: Which one of the following diagrams visualize the result of the root cause analysis study?

Question144: Which of the following component of the communication model is responsible for transferring the message between two or more entities?

Question145: What element of the plan business analysis process affects the business analysis duties that need to be performed?

Question146: You are the business analyst for a large project for your organization. Your project has 65 stakeholders and this will greatly increase the complexity of the communication in this project. To demonstrate how complex this project and its communication will be, you show the management the number of communication channels in this project. How many channels exist in this project based on the number of stakeholders?

Question147: Which of the following communicates from the program-level perspective - a clear understanding and statement of the technical objectives and the end products, services, or results of the work to be performed?

Question148: You are completing the requirements for vendor selection and need to create a procurement form that will ask the vendor to provide only a price for commercial-off-the-shelf solution. What type of procurement form will you need to provide to the vendor?

Question149: You are the business analyst for a large project in your organization. You are working with Ben to create requirements packages to present to the stakeholders, the business analyst team, and to the project manager.
Ben wants to know why you're creating requirements packages. What's the primary goal of developing a requirements package?

Question150: A financial institution engaged in mortgage lending has embarked on a business process improvement initiative to eliminate the activities that hinder growth to ultimately improve the success rate of its mortgage business. As a benchmark for identification, the institution is keen on improving any business process that has less than a
75% success rate. The institution has appointed a business analyst (BA) to review the business transactions for the processes of origination, payments, and closures, as well as identify opportunities for improvements and recommend solutions.
The BA has collected the following information over the last three months pertaining to these business processes:
* All the business processes are at their maximum capacity in terms of the current number of transactions.
* Each business process has a certain number of rejects and the reasons for rejection include documentation, verification, collateral, and funding. Funding rejects occur when the bank's customers have failed to make payment of their mortgage processing fee or mortgage closure payment.
The BA has also recommended the use of documentation checklists as a solution to eliminate the documentation rejects.

Assuming the BA's recommendation to be true, what will be the new success rate of the mortgage closure process?

Question151: Which one of the following business analysis planning and monitoring techniques can be used to define and document the business analysis approach?

Question152: Which of the following is a table of all stakeholders showing the mapping of which stakeholders will contribute information to other stakeholders?

Question153: You are the business analyst for your organization. You are identifying new opportunities to improve upon your existing web services. Management is open to new opportunities as long as the changes do not take more than 60 days to implement.
What type of a factor does the 60 day implementation represent?

Question154: Which conduct stakeholder analysis technique is useful for identifying shared characteristics of a stakeholder group?

Question155: A business analyst (BA) plans to hold a workshop next week to elicit requirements for a project. In an informal conversation, another employee mentioned that one of the attendees is likely to be unhappy about the project's impact on their work.
Which of the following techniques will the BA use to avoid disrupting the workshop?

Question156: After the implementation of a new financial solution the business analyst (BA) observes that the performance of a solution does not meet the anticipated benefits detailed in the original business case. What is a technique the BA can use to understand the reason for that?

Question157: What two factors must the business analyst consider when conducting stakeholder analysis?

Question158: Which conduct stakeholder analysis technique identifies stakeholder roles that may serve as a useful starting point for identifying actors and roles?

Question159: Which of the following tasks cannot start until other tasks are completed?

Question160: You are the business analyst for a solution that has 435 stakeholders.
How many communication channels exist in this project?

Question161: What type of requirements elicitation technique is the Delphi Technique?

Question162: Company A is a nation-wide leader in commercial demolition. Having just celebrated its 100th year of operations, the company decided to begin doing work internationally. The current system used for reporting company finances is unable to keep pace with the potential demands of doing work in geographically dispersed locations. Therefore, the company decided to replace its client-based Profit & Loss (P&L) reporting system with a more robust, web-based system. This will ensure transparency across the organization and enable better decision making.
The business analyst (BA) at Company A has recently completed several rounds of elicitation to determine the requirements for the new, web-based system. Over 1250 requirements were elicited. An initial Requirements Traceability Matrix (RTM) has been drafted, and a subset of the RTM can be seen below:

While verifying the requirements, the BA notices that Requirement ID NFO0003 does not meet the "unambiguous" or the "testable" characteristics of requirements quality. The BA plans to re-write the requirement.
Which of the following requirements is both unambiguous and testable?

Question163: Which of the following chart shows the correlation between project team members and the work they've been assigned to complete?

Question164: What type of requirements elicitation technique is the Delphi Technique?

Question165: An online stock trading system is under implementation.
Which of the following events can be considered as a trigger for re-prioritization?

Question166: Your organization is using a plan-driven approach to business analysis. What characteristic must be true of changes in the approach that your organization is using?